A new study is out from JD Power, the 2024 North America Airport Satisfaction Study, and Southwest Florida’s very own RSW in Fort Myers ranks as one of the best in the country.
The study, released late last week, measures overall passenger satisfaction with North American airports by examining their experience in ease of travel; level of trust with airport; facilities; staff; departure experience; food and retail; and lastly, arrival experience. The airports were broken into 3 size groups with Mega, large, and medium. Medium, which includes Southwest Florida International, is traffic of 4.5 to 9.9 million passengers per year.